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FINRA Compliance Services for electronic communications review

Meet FINRA communication standards without slowing down how your teams operate.

Keep every outbound message fair, balanced, and defensible. We help broker-dealers and advisory firms review, track, and evidence electronic communications at scale.

FINRA Compliance
Schedule a FINRA compliance review consultation

Problem

Rising FINRA fines and growing communication volume

Enforcement is getting sharper and more frequent. When supervision doesn’t scale with volume, gaps show up quickly and regulators tend to find them first.

$400,000

fined to a single firm for failing to monitor off-channel communications

$88.4M

in FINRA fines in a single year

625

disciplinary actions taken by FINRA in 2025

Solution

FINRA electronic communication review services

We build a daily review engine that captures, filters, assigns, and escalates communications without slowing your business down.

Communication Capture & Archival

We capture and retain employee communications including attachments directly from your existing platforms such as Compliance Accelerator and Global Relay.

Keyword Lexicon Design & Dynamic Optimization

We work with your compliance team to build and refine keyword libraries that surface high-risk or non-compliant language patterns. Keyword sets evolve continuously based on review outcomes, emerging risks, and regulatory expectations.

Intelligent Sampling, Filtering and Routing

Emails are flagged based on keyword triggers and random sampling logic. Flagged communications are routed to designated reviewers through structured queues.

Daily Correspondence Review

Reviewers assess communications daily against FINRA Rule 2210 standards and your firm’s internal policies.

Escalation & Compliance Actioning

Suspicious or non-compliant communications are escalated to your compliance team with clear documentation and audit trails.

Audit Trail & Recordkeeping

Every review, escalation, and resolution is documented and retained in line with broker-dealer and advisory regulatory requirements.

Benefits

Business impact of FINRA-compliant communication review

Stronger supervision and structured communication review means compliance consistency and reduced business risk.

  • 01.

    Clear visibility into employee communications across channels

  • 02.

    Faster identification and escalation of risky or misleading content

  • 03.

    Reduced regulatory exposure and audit stress

  • 04.

    Stronger supervision frameworks aligned with FINRA expectations

  • 05.

    Documented audit trails that stand up to scrutiny

  • 06.

    Scalable review processes without increasing internal headcount

Target industries

FINRA compliance support across regulated financial services

Broker-dealers

Investment advisory firms

Private equity and wealth management firms

Capital markets and trading firms

Asset management companies

CTA Background

Need a FINRA-ready communication review framework that scales with your business?

Our specialists build supervision systems that regulators respect and teams actually use.

Talk to our FINRA compliance specialists

FAQs

Questions asked by financial services firms regarding electronic communication supervision

CTA Background

Bring structure and scale to your FINRA communication reviews

Build a review system that keeps pace with your business and stands up to regulatory scrutiny.

Book a FINRA compliance consultation