First Reviewed : October 06, 2022 | Last Reviewed: June 9, 2023

Relevance of ISO Certification in the Legal World

Posted by Jim O'Hare

When a company providing software development services intends to offer any kind of guarantee to its clients, it must meet specific standards that are internationally accepted and consolidated in ISO certification.
– Forbes

The International Organization for Standardization (ISO) only provides ISO certification to companies that pass their stringent security testing in order to qualify as an ISO-certified company. An organization that is ISO certified demonstrates their dedication to taking security seriously, especially when it comes to processing confidential and sensitive legal matters. 

Clients – current and potential – understand the importance of ensuring security that the organization provides them, with an ISO certification. A long-winded process, becoming ISO certified can take anywhere between nine months and a year to complete. 

1. Stringent Standards 

A Forbes article notes that “when a company providing software development services intends to offer any kind of guarantee to its clients, it must meet specific standards that are internationally accepted and consolidated in ISO certification”. This applies to legal services providers that incorporate the use of technology. 

An ISO 27001 certification:

  • shows that a company’s system is built to minimize or reduce the risk of sensitive customer data or intellectual property being leaked 
  • guarantees the security of the company’s software development and vendor’s intellectual property
  • demonstrates the tech and security proficiency of its employees 
  • offers transparency into the company’s internal reporting systems

2. The Long Road to ISO Certification 

An ISO certification demonstrates to clients the commitment to security that companies employing software as a service have taken. 

Planning for Certification 

In order to prepare to become ISO certified, the company has to identify security issues from within their organization, as well as external threats. They need to supply advanced solutions to spot threats, and proceed to eliminate and mitigate these risks. According to Clio, the company will need to prepare a sound information security management system (“ISMS”) at this stage. 

Executing Processes 

In order to become ISO-certified, the company will need to ensure company-wide training (or retraining) of cybersecurity processes, and technology. These steps will cover and target all security related issues highlighted in the company’s ISMS. 

Monitoring Cybersecurity Measures

Once the ISMS is in place, the company will monitor and evaluate the progress of their cybersecurity measures in accordance with the ISO’s ISMS. This will assist the company in identifying weak security points and how to rectify them. Finally, it’s go-time, and time to become a fully ISO certified organization. 

3. Benefits to Clients 

While an ISO certification assures companies that they have what it takes to be cybersecurity compliant, the certificate also reassures and benefits clients with regards to cybersecurity. 

Mitigates Risks of Security Breaches 

Clients can be sure that the company has taken the relevant measures to deploy the necessary training and technology required to protect against cybersecurity threats and attacks. 

Client Information and Matter is Secure

An ISO certification is international, which meets globally-accepted standards for cybersecurity. With a client-centric security program, clients know that their relationship with the company and data involved is secure. 

LegalEase Solutions is ISO Certified 

LegalEase Solutions built an ISMS program to vet their internal cybersecurity measures. In addition, LegalEase Solutions went through stringent security tests to prove the integrity of data within the organization, and from external threats, in order to become an ISO certified legal services provider.

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