First Reviewed : November 23, 2023 | Last Reviewed: November 23, 2023

7 Ways Legal Ops Leaders Redefine Success For In-house Teams

Posted by Naseeha Machingal

Visionary leaders stand out by staying ahead of the curve, identifying opportunities that remain invisible to others, and maintaining clarity in the face of uncertainty.

Above the Law

The success of in-house legal departments can be attributed to the heads of Legal Operations teams. They bridge the divide between the legal team and the organization, and ensure that legal workflows are running smoothly and efficiently. In today’s evolving legal tech era, legal ops leaders can leverage artificial intelligence and legal tech to deliver winning solutions for their teams. 

Embracing Innovation

Legal teams use tried and tested methods when it comes to working with legal matters. The art of adopting new technology or ideas may be nuanced for legal departments, which is where legal ops leaders step in. Implementing innovative strategies and legal tech is an important criteria in establishing the success of the legal department. Adopting innovations requires collaboration and communication to ensure all stakeholders are clued in.

Encouraging Communication

An important aspect of innovation and success is spelling out the need for new strategies. Fostering communication and dialogue addresses the concerns and queries that the legal department has. These concerns can strengthen the proposed strategy and make it an ironclad effort towards innovation. At this stage, leaders can share the required services and tools needed to progress.

Dealing With Calculated Risks

One of the reasons that legal departments are slow to adopt new technologies is because of the risk factor in a complex field like legal. At the same time, moving forward with legal innovation comes with some risks. Discussing risks across the board ensures that the entire team can take efforts to deal with calculated risks. Legal ops leaders can strategize and create troubleshooting scenarios and take efforts to mitigate the few risks.

Navigating Obstacles

Every journey, no matter how planned, will have setbacks and obstacles. A successful change management strategy will be able to predict some of these bumps in the road and offer ways to push forward with minimal turbulence. Offering 2 way lines of communication gets all the minds on board thinking of potential situations and how to move forward.

Providing Training

Clarity is key to successful communication. Legal ops leaders can ensure that the organization is in agreement with the strategy by clearly articulating the vision and reasons behind it. Strong training modules that prep individuals for new procedures and systems will go well with the reasons behind the strategy. Two-pronged strategies like these guarantee that everyone can adjust to the changes that lie ahead.

Involving Individuals Along the Way

Meeting the team where they are will be the first step in enlisting their support on this path of change. Leaders should be able to encourage communication so individuals can speak out, listen, and know that their concerns will be addressed. Including the legal department and stakeholders in the process of change will give them a sense of ownership. The legal ops leader will also understand how the change impacts stakeholders personally by going through this process. This will make it easier to explore the advantages of a different strategy and give them the chance to accept and spread this vision as well.

Modeling Leadership

Being a legal ops leader entails setting an example for others to follow. The leaders’ actions when it comes to implementing legal tech strategies determine the culture of the company. By adopting transformative legal tech instruments and techniques, they can ensure that they are responsible for the intended modifications. A leadership position will inspire stakeholders and start a proactive change chain reaction across the entire company.

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